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Management Briefs

RESEARCH IN FOCUS

RESEARCH IN FOCUS

Organisational Knowledge Networks and Local Search

Research by Professor Snehal Awate and Professor Srikanth Paruchuri showcase a framework that helps managers break the deadlock of who should access the knowledge base and how it can be optimally utilised.

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Whose Bread I Eat, His Song I Sing? Not If I Am an Auditor

A study conducted by Professor Sanjay Kallapur, Professor Gil S Bae and Professor Joon Hwa Rho fails to support the popular belief that audit quality improves with the choice of auditor moving out of the client’s hands.

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Management-Briefs_Vol2-Issue2 (6)
Managing Divided Attitudinal Loyalty of Business Customers

What can companies do to handle customers’ divided loyalties towards various brands? A study by S. Arunachalam, Assistant Professor of Marketing at ISB, and his colleague, provides recommendations on how firms can effectively manage divided-loyal customers through effective dealer relationships and strategies.

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Is the World’s Largest Public Workfare Programme Crowding Out Private Employment?

A new study of the Indian government's employment guarantee scheme by Shashwat Alok, Assistant Professor of Finance at ISB, looks at its impacts on labour movement and supply, and firm productivity, investment and profitability, both in the short and long term.

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Enabling Mobile Clinics to Address the Challenges of Chronic Diseases in India

Sarang Deo, Associate Professor of Operations Management at ISB, and colleagues design a ‘mobile care delivery model’ that enables chronic care mobile clinics to determine optimum capacity allocation and provision of optimal health services to patients based on their medical condition.

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Family Businesses Need to Professionalize Governance Mechanisms

Family businesses have improved their systems and processes in the quest to manage complexities that come with growth. Professor Ramachandran et al., emphasize that family businesses now need to work towards professionalization of governance mechanisms to graduate to the next orbit of growth.

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Understanding Family Structure and Women’s Empowerment

In a study aimed toward a greater understanding of women's empowerment, Sisir Debnath, Assistant Professor of Economics and Public Policy at ISB, sheds light on how family structure, a relatively less studied factor of women empowerment, impacts female autonomy in developing countries.

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How Self-views Predict Helping Behaviour among Co-workers within Work Groups

How can an individual contribute to his maximum level unless he feels embedded in the work group? Dishan Kamdar, Professor in the Organisational Behaviour area at ISB, and his co-authors throw light on the role of quality of relationships in developing social identity in the work group.

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Taking Stock of India’s Food Subsidy Bill

How increasing minimum support prices are leading to burgeoning buffer stocks for cereals, persistent food inflation and increasing food subsidy. Professor Sridhar Seshadri and Professor Krishnamurthy V. Subramanian from ISB develop a model to analyse the welfare loss.

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Whose Bread I Eat, His Song I Sing? Not If I Am an Auditor

Should the gatekeepers of a firm be hired and paid by the very firm they are to watch over? A new study by Sanjay Kallapur, Professor at ISB, evaluates the common belief that there is a fundamental conflict of interest in the hiring and firing of auditors by clients.

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Organisational-Knowledge-Networks
Organisational Knowledge Networks and Local Search

Firms operating in knowledge-based industries conduct extensive R&D activities, in the process creating a huge knowledge base. Snehal Awate, Assistant Professor at ISB, and her co-author, propose a framework to answer who should access this knowledge base and how to optimally utilise it.

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Position in Sequence Matters: How Previous Hedonic Experiences May Bias Current Evaluations

Tanuka Ghoshal, Assistant Professor at ISB, and her co-authors use experimental as well as real-world data to posit that there is a benefit to setting a very high-quality first experience.

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Effect of Derivative Gains/ Losses on CEO Compensation

Hariom Manchiraju, Assistant Professor at ISB, and his co-authors find that while gains are rewarded, losses are ignored when determining CEO compensation.

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FROM THE CENTRES AND INSTITUTES

FROM THE CENTRES AND INSTITUTES

Management-Briefs_Vol2-Issue2 (9)
Sovereign Digicoin: A Road Map for RBI

The emergence of cryptocurrencies like Bitcoin have led central banks around the world to develop a research agenda around digital currencies, both private and sovereign. Mandar Kagade, policy analyst with the Bharti Institute of Public Policy at ISB analyses a recent RBI report evaluating the possibility of RBI-issued digital currency, its likely design, the mechanics of issuing it and its possible impact.

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Management-Briefs_Vol2-Issue2 (10)
Why Debt Waivers are Likely to Hurt Indian Farmers in the Long Run

Prasanna Tantri, Senior Associate Director with the Centre for Analytical Finance at ISB talks about his recent research paper, where he and his co-author investigated the impact of the debt waiver programme of 2008 on future access to credit as well as repayment behaviour.

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SMEs: Don’t Push Succession Under the Carpet

Kavil Ramachandran, Professor and Executive Director of the Thomas Schmidheiny Centre for Family Enterprise, and Nupur Pavan Bang, Associate Director, highlight the factors that influence business family scions on their decision to join the family business or not.

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Entrepreneurs: Beware of the Marginal Thinking Trap

Arun Pereira, Clinical Associate Professor of Management Education and Executive Director of the Centre for Learning and Management Practice, explains why an entrepreneur’s primary focus should be solving customer problems rather than making products.

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Using Interoperability to Become Cashless

The recent monetary experiment has provided an opportunity to focus on India’s non-cash payment infrastructure. Mandar Kagade, Policy Analyst with the Bharti Institute of Public Policy, co-authors an opinion piece that argues for interoperability of wallets as a means to facilitate competition and financial inclusion.

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Is MGNREGA Destroying Factory Jobs?

Shashwat Alok, Assistant Professor of Finance, Yakshup Chopra, Research Associate, and Prasanna Tantri, Senior Associate Director with the Centre for Analytical Finance, argue on the efficiency of MGNREGA programme ahead of the union budget, and point out that it is important to not just focus on allocation but also on programme design.

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An Open Book-Transparency Matters in Family Business

Nupur Pavan Bang, Associate Director, and Kavil Ramachandran, Professor and Executive Director of the Thomas Schmidheiny Centre for Family Enterprise, examine Indian firms ranked high on transparency and find certain unique traits in companies that last across generations.

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Note To Entrepreneurs: Culture Eats Strategy for Breakfast

Arun Pereira, Clinical Associate Professor of Management Education and Executive Director of the Centre for Learning and Management Practice, explains why the best of strategies are unlikely to succeed without the support of an appropriate organizational culture in start-ups.

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Bet on the Jockey, Not the Horse

Entrepreneurial ideas are abundant, but entrepreneurs who can execute ideas in the face of difficult odds are uncommon. Arun Pereira, Clinical Associate Professor and Executive Director of the CLMP, highlights the importance of focusing on the entrepreneur ("jockey") rather than the product idea ("horse").

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Resolving Financial Bankruptcies: A Case of Government Overreach?

Mandar Kagade, policy analyst with the Bharti Institute of Public Policy, co-authors an article that critiques two important features of the draft Financial Resolution and Deposit Insurance Bill from the Finance Ministry.

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Institution Building & Self-centred Leaders

Kavil Ramachandran, Professor and Executive Director of the Thomas Schmidheiny Centre for Family Enterprise, questions as to what extent leaders are committed to the mission they are expected to accomplish without being influenced by some personal agenda.

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Accidentally Venetian

OP Agarwal, Executive Director of the Punj Llyod Institute of Infrastructure Management at ISB, analyses the problem of Indian cities regularly getting submerged just after one downpour. Can it be blamed on corruption and callousness of officials or are there deeper, systemic problems that need to be addressed?

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Labour Law Reforms Are A Necessity

It is ironical that a country with so many unemployed youths mostly exports capital-intensive goods. Prasanna Tantri, Senior Associate Director at the Centre for Analytical Finance, ISB, writes about how labour reforms are essential for achieving employment growth in India.

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Breaking the growth gridlock in family business

Professor Kavil Ramachandran, executive director of the Thomas Schmidheiny Centre for Family Business, ISB, explains why growth oriented family businesses hit a gridlock.

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Flaws in the Bankruptcy Code

Mandar Kagade, policy analyst at the Bharti Institute of Public Policy, ISB, highlights concerns as he takes a skeptical view of the Insolvency and Bankruptcy Code, 2016.

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CASE SPOTLIGHT

CASE SPOTLIGHT

IT-Led Business Transformation at Reliance Energy

A case study on how technology enabled business transformation initiatives within Reliance Energy created important growth opportunities for the organisation.

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Management-Briefs_Vol2-Issue2 (8)
Kamla Nehru Memorial Hospital: Which Way Forward?

Naga Lakshmi Damaraju, Assistant Professor of Strategy at ISB, documents the challenges faced by Dr. Madhu Chandra, CEO of Kamla Nehru Memorial Hospital, a non-profit, non-government trust organization that is managed by the Gandhi-Nehru family, as she works towards her goals of streamlining hospital operations and putting it back on a growth trajectory

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State Bank of India: “SMS Unhappy”

Rishtee Batra, Assistant Professor of Marketing at ISB, and Piyush Kumar, Visiting Professor at ISB, present the dilemma faced by Deputy Managing Director of the State Bank of India, Shiva Kumar, as he contemplated the next step in the evolution of the SMS Unhappy program, a novel customer complaint management program

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Balancing the Power Equation: Suzlon Energy Limited

In this case study, Snehal Awate, Assistant Professor of Strategy at ISB, and her co-authors documents the challenges encountered by Suzlon, an emerging economy multinational enterprise (EMNE), when accessing R&D knowledge from its technologically superior subsidiary.

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ITC Hotels: Designing Responsible Luxury

Professor Tonya Boone, Nalin Kant Srivastava and Arohini Narain document the ambitious and revolutionary journey that ITC Hotels undertook to create, execute, and implement the novel concept of ‘Responsible Luxury’.

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Azim Premji Foundation – Bringing Professional Excellence to Philanthropy

Raveendra Chittoor, Assistant Professor at ISB and Geetika Shah, Associate Director, Centre for Learning and Management Practice at ISB, highlight the challenges of building a large, professionally managed not-for-profit and the strategic decisions required to grow it into a sustainable organization.

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Aahan (A): Diagnosing Tuberculosis in Rural India

Sarang Deo and Milind Sohoni, Associate Professors at ISB, present the dilemma of Manish Bhardwaj, co-founder of Innovators in Health, who is contemplating setting up Aahan, a community based tuberculosis (TB) control programme in rural India.

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