IT Services

The Future of Technology Services

Technology services no longer sit on the periphery of businesses, according to the Digital Transformation Workshop organised by the Srini Raju Centre for Information Technology and the Networked Economy (SRITNE) at ISB on October 12, 2018.

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Can IT Solve the Healthcare Information Dilemma?

Information asymmetry is unequal access to information for decision-making parties. This situation occurs frequently in healthcare markets. One possible way out of this conundrum would be to use technology to address informational dilemmas, say Dibya Mishra and Professor Sisir Debnath.

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More Bang for Your Digital Spend: Technology and R&D

Digitisation of research and development can generate significant returns for firms, argue ISB Professor Deepa Mani and colleagues, based on an empirical study of technology spill-overs from the IT industry across an array of other industries. Technology laggards risk being left behind as industry boundaries are redefined.

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Myths and Reality of India’s Services Export Revolution

India’s success in services export has been remarkable, but it has also been largely led by a single sector – information technology (IT) and IT-enabled Services (ITeS). For the country to achieve long-term growth and fulfil its development aspirations, we must look towards expanding our service exports base, observes Dr Anupam Khanna. In this article, he argues that there is tremendous potential for India to grow its modern services exports, particularly through IT-led productivity improvements and leveraging the IT/ITeS industry’s well-established global reputation.

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