Jan-Mar 2015

Transformations in Technology Services

Myths and Reality of India’s Services Export Revolution

India’s success in services export has been remarkable, but it has also been largely led by a single sector – information technology (IT) and IT-enabled Services (ITeS). For the country to achieve long-term growth and fulfil its development aspirations, we must look towards expanding our service exports base, observes Dr Anupam Khanna. In this article, he argues that there is tremendous potential for India to grow its modern services exports, particularly through IT-led productivity improvements and leveraging the IT/ITeS industry’s well-established global reputation.

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There is no reason why a WhatsApp or Facebook cannot happen out of India

An ISB alumnus from the Class of 2006, Neeraj Arora, Vice President, Whatsapp Inc., is the man behind the billion dollar Facebook – WhatsApp deal. At WhatsApp he is known as  the ‘Business Guy’ for want of a better designation given that he ended up doing everything to broker the deal – a purely business skill. Reema Gupta, Associate Director, Srini Raju Centre for IT and the Networked Economy (SRITNE), ISB, caught up with Neeraj on his day back at the School, when he interacted with the current Class. Excerpts from the conversation.

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