More Data Needed to Evaluate Demonetisation
The publication of Reserve Bank of India’s (RBI’s) annual report has rekindled the debate on the costs and benefits of...
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© 2018 – Indian School of Business (ISB).
ISBInsight is the Flagship Research Periodical of the Indian School of Business
Issue-4-2017
Professional CEOs Successful in Legacy Companies when Promoters Move Beyond ‘I, Me, Myself’
Unceremonious exits of Cyrus Mistry and Vishal Sikka have sparked the debate on whether it is difficult for the professional...
Read moreMeru Cabs: A Spectacular Growth Story
How can a company integrate its strategy, technology and process to break even and yet offer world-class services to its customers? Set in August 2011, Meru Cabs: A Spectacular Growth Story is a case that documents the design and positioning of an Indian services business in the face of skill shortages and built-in inefficiencies. Caught between the need to improve internal processes and the desire to scale up and expand to other cities, how can Meru steer its growth trajectory?
Read moreEnvironmental and Societal Considerations in Decision Making
How can operations management concepts be applied to understand outcomes in healthcare settings such as the recovery of organs for...
Read moreThe Stress in Indian Public Sector Banks
The health of Indian public sector banks has come under intense spotlight in recent times. Professor Subramanian highlights findings from...
Read moreTapping the Sceptical Donor: A Novel Funding Approach for Non-profits
Non-profit organisations (NPOs) typically raise all the funds required for the project upfront. In this so-called “traditional approach”, the implementation of the project begins only when all the funds are raised, thus delaying implementation and service delivery. In order to overcome this challenge, NPOs are using a novel funding approach that Professors Sripad Devalkar, Milind Sohoni and Arora call “ex post funding”. The researchers offer guidance on how non-profit organizations can best deploy this new approach to improve the delivery of social benefits from their activities.
Read moreTrust Matters the Most in Negotiations
Amit Nandkeolyar and his colleagues use the case of Tata Motors to provide rich insights into the varying levels of trust of negotiators and their effects on negotiation outcomes. The study suggests that trust promotes greater information sharing without the fear of exploitation, which in turn, leads to value creation and better outcomes for all negotiating parties.
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