What Newspaper Vendors Can Teach Airlines
Professor Milind Sohoni is a Professor of Operations Management at the Indian School of Business (ISB), Hyderabad, India. He also serves ...
© 2018 – Indian School of Business (ISB).
ISBInsight is the Flagship Research Periodical of the Indian School of Business
Operations Management
All is Well: Health Care Branding at Be Well Hospitals
ISBInsight: How did Be Well capture your attention? What motivated you to create a case study for it? Piyush Kumar: ...
From Data to Wisdom with Qualitative Research
Professor Russell Belk explains how qualitative research can help us extract more value from big data, algorithms, and analytics. Professor Russell W. ...
Electronic Retailing: Increasing IT Capacity May Alienate Customers
Do firms or the customers always benefit when an electronic retailer increases its IT capacity or advertising effectiveness? Professor Subodha ...
Using Operations Management to Improve Healthcare Access
The authors present their findings on how best to optimise the placement of point-of-care (POC) devices in health networks in ...
Wicked Problems and Soft Solutions
Recognising and dealing with “wicked” problems requires a paradigm shift in the decision making process by governments, planners and corporations. ...
