Manish Gangwar is Associate Professor of Marketing and Executive Director at Applied Statistics and Computing Lab and the Business Analytics Programme at ISB.
Only 1% households are loyal to one single grocery store and buy only 40% of groceries from their favourite store. What can store managers learn from polygamous consumer loyalty?
Manish Gangwar is Associate Professor of Marketing and Executive Director at Applied Statistics and Computing Lab and the Business Analytics Programme at ISB.
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