ISBInsight is the Flagship Research Periodical of the Indian School of Business
Unceremonious exits of Cyrus Mistry and Vishal Sikka have sparked the debate on whether it is difficult for the professional...
Read moreHow can a company integrate its strategy, technology and process to break even and yet offer world-class services to its customers? Set in August 2011, Meru Cabs: A Spectacular Growth Story is a case that documents the design and positioning of an Indian services business in the face of skill shortages and built-in inefficiencies. Caught between the need to improve internal processes and the desire to scale up and expand to other cities, how can Meru steer its growth trajectory?
Read moreHow can operations management concepts be applied to understand outcomes in healthcare settings such as the recovery of organs for...
Read moreBy demonstrating savings behaviour to help farmers take advantage of inter-temporal price fluctuations between harvest and lean seasons, ISB Professor Shilpa Aggarwal and colleagues created a model for Kenyan farmers to maximise maize sales and revenues. Their findings can help inform the creation of seasonal arbitrage opportunities for Indian smallholder farmers.
Read moreThe health of Indian public sector banks has come under intense spotlight in recent times. Professor Subramanian highlights findings from...
Read moreNon-profit organisations (NPOs) typically raise all the funds required for the project upfront. In this so-called “traditional approach”, the implementation of the project begins only when all the funds are raised, thus delaying implementation and service delivery. In order to overcome this challenge, NPOs are using a novel funding approach that Professors Sripad Devalkar, Milind Sohoni and Arora call “ex post funding”. The researchers offer guidance on how non-profit organizations can best deploy this new approach to improve the delivery of social benefits from their activities.
Read moreAmit Nandkeolyar and his colleagues use the case of Tata Motors to provide rich insights into the varying levels of trust of negotiators and their effects on negotiation outcomes. The study suggests that trust promotes greater information sharing without the fear of exploitation, which in turn, leads to value creation and better outcomes for all negotiating parties.
Read moreHow does corporate social responsibility (CSR) impact shareholder value? Drawing on the results of one of his studies, Professor Hariom...
Read moreWhat strategies can companies use to reach customers in the last mile? Professor Sundar Bharadwaj highlights one of his studies...
Read moreThe path to hell is paved with good intentions. Chances are transport regulators in Karnataka have never read the aforementioned...
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