O. Zeynep Aksin is Professor of Operations Management at Koc University

O. Zeynep Aksin

Professor of Operations Management at Koc University.

The Twin Advantages of Diversity and Familiarity in Teams

Both researchers and practitioners have implicitly assumed that in fluid team settings, members who are familiar with each other perform better in the short run. However, there may be diminishing returns to working with familiar teams in the long run. Experimental evidence indicates that in diverse teams, there is more exploration of knowledge, leading to higher creativity and generation of …

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