Mukesh Bisht

Analyst with Bharti Institute of Public Policy at the Indian School of Business (ISB).

Participatory Transformation is the Key to Effective Administrative Reforms

Credibility of the implementers and acceptance by the intended target groups, apart from the speed of implementation itself, are critical to the success of any grassroot administrative reforms. This article examines the strategic approach underlying the District Results Framework Document (RFD), an ex-ante performance management and accountability instrument for District Collectors, and the lessons from processes & events that led …

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