ISBInsight is the Flagship Research Periodical of the Indian School of Business
Brick and mortar stores face the issue of consumer showrooming i.e., consumers inspect a product at a physical store, but buy it from a different seller online. Combining online and offline sales channels can encourage consumer pseudo-showrooming, i.e., consumers can check out some products offline, but buy the same or a related product from the same seller͛s online store, argue …
Read More »In order to gain a competitive edge, companies sometimes introduce new products hastily, resulting in increased incidence of defective products and consumer returns. Professor Narendra Singh’s research shows that more defective product returns are not necessarily a bad thing for a company if the company refurbishes these returns. Narendra Singh is Adjunct Assistant Professor in Operations Management at ISB.
Read More »When should businesses invest more? Professor Rajiv Banker argues that industries like oil and gas, petrochemicals, shipping, airlines and hotels, companies need to think beyond the notions of business cycles or product lifecycles to the concept of the 'industry lifecycle' in order to optimize their growth trajectories. Professor Rajiv D Banker is Merves Chair and Director of the Centre for Accounting …
Read More »There are family firms that are owned and managed by family members and have survived many generations, like the 120-year-old, $4.1 billion in revenues, Godrej Group. There are family firms that did not survive transition of leadership to the second generation of family members like in the case of United Spirits. Vijay Mallya destroyed the socio, emotional and economic wealth …
Read More »Arguably, innovation is a key determinant of the competitive advantage of nations. Little wonder therefore that governments around the world want to be seen promoting innovation. However, based on my experience, government efforts in this area can be divided into two broad categories: Most of the governmental resources (money and time) are used for promoting innovation by non-government actors, and …
Read More »While government performance management is in vogue, there seems to be no consensus on the meaning of the term ‘performance.’ In the name of measuring ‘performance’ of a government agency, there has been a proliferation of approaches, methods and methodologies. However, no one measurement approach is per se better than others. The right question to ask is whether the measurement …
Read More »After the financial crisis of 2008, governments worldwide are re-assessing their approach to bank regulation. Professors Subramanian and Vaidya Nathan examine how dismantling of regulations affects banking sector stability. Deregulation of entry in a bubble can lead to banking sector instability, but when accompanied by better screening for lending and general financial health of firms, it may also lead to …
Read More »Splitting up a contract award across multiple vendors (sources) offers the benefits of diversification. Professor Aadhaar Chaturvedi explains his recent theoretical and experimental work, which shows that under the right conditions, such multi-sourcing through an auction may also help reduce expected costs. Aadhaar Chaturvedi Visiting Professor, ISB and Assistant Professor at the Department of Business Administration at the University of Namur.
Read More »The cross-subsidisation models of Aravind Eye Care Systems and LV Prasad Eye Institute have become global benchmarks for eye-care innovation. Professor D.V.R. Seshadri analyses why such innovative business models have only evolved in ophthalmology, and have not moved to other healthcare specialties in India, such as cardiac, neuro or orthopaedic. D.V.R. Seshadri, Clinical Full Professor of Marketing, ISB.
Read More »Based on the research of Deepal Basak and Joyee Deb April 2011 at Delhi’s iconic Jantar Mantar provided the occasion for a remarkable public negotiation over how best to tackle governmental corruption. The debate revolved around the Jan Lokpal (or ombudsman) legislation, drafted by the government in 2010, but criticised by anti-corruption activists as being ineffective. On April 5, 2011, Kisan Baburao …
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