Topic: organisational behaviour

The Case of the Ailing Airline: Air India’s Turnaround

ISBInsight talked to Professor Vaidya Nathan Krishnamurthy from the Indian School of Business (ISB) about his experience with writing and teaching a case study on Air India. What are key managerial takeaways from the airline’s financial and leadership challenges? Case Summary In the year 2016, after more than a decade of loss-making, Air India posted an operating profit of ₹1.05 billion. Over …

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Are CEO Appointments in India Caste/Religion Biased?

Do top Indian companies hire professional Chief Executive Officers on the basis of caste or religion? And does it matter for financial performance? Professors Naga Lakshmi Damaraju and her co-author Anil K Makhija offer some surprising insights on these important questions. Whether Chief Executive Officer (CEO) appointments at the largest corporations are driven by the biases of firm owners is an …

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The Dilemmas in Using Behavioural Big Data

Behavioural Big Data (BBD) refers to very large and rich multidimensional data sets on human and social behaviours, actions, and interactions, which have become available to companies, governments, and researchers. However, behavioural researchers using big data face not only methodological and technical challenges but also ethical and moral dilemmas, says Professor Galit Shmueli. Professor Galit Shmueli is Tsing Hua Distinguished Professor …

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How Marketing Capabilities Shape Financial Performance

Based on the research of Sridhar N. Ramaswami, Rajendra K. Srivastava, and Mukesh Bhargava ISBInsight Management Briefs is pleased to showcase an important contribution to the field of marketing strategy by Dean Professor Rajendra Srivastava and Visiting Scholar Professor Sridhar Ramaswami. First published in 2009, this research identifies the pathways through which market-facing business processes add value to the firm’s financial …

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How to Design Effective Team Targets in Government

Government is famously a team sport. Almost everything (really) important we do in government requires effective teams. Whether it is reducing child mortality, disaster management, fighting opioid crisis or stopping money laundering. The list is indeed long and familiar. Like in all team sports, it is not important how well you do individually, rather, how well you do as a team. …

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How Self-views Predict Helping Behaviour among Co-workers within Work Groups

This study demonstrates the role of team-member exchange (TMX)—between and within groups-in predicting identification among co-workers and thereby facilitating social identification in the group Based on the research of Steven M. Farmer, Linn Van Dyne and Dishan Kamdar How can an individual contribute to his maximum level and help unless he feels embedded in the work group? Dishan Kamdar, Professor in the …

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5 WAYS TO – Stem Gossip at the Workplace

If you as a leader are anticipating that an event could trigger anxiety and uncertainty, try to diffuse the situation before the rumour starts, says Amit Nandkeolyar, assistant professor of organisational behaviour at ISB. “Explain what is happening to your team to dispel anxiety and cut down chances of potential rumour,“ he adds.  http://buzz.mw/bqfee_n

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Field Notes From The Underground: Recruitment Into The Naxalites

The challenges faced by the Naxalites in inducting new entrants help shed light on a key social science puzzle: How do people build relationships and organisations in environments in which there are no laws to protect contracts, and where trust is otherwise in short supply? Dr Pavan Mamidi explains the findings of a pioneering ethnographic study of Naxal recruitment strategies …

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Knowledge Hoarding

This research article looks at the impact of incentives, personality types and gender on sharing intellectual wealth.   In an increasingly complex and unpredictable world, the development, exploitation and management of knowledge are the keys to building a competitive advantage for modern organisations. Most organisations have formal knowledge management initiatives that consists of information systems designed to hold and distribute codified …

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