Topic: Human resources

Human Capital in the Digital Era: Leadership under Scrutiny

D. Shivakumar in conversation with S. Ramnarayan D. Shivakumar visited the Indian School of Business to deliver the keynote address at the Thought Leaders' Summit on Shaping the Future of Human Capital Strategies in March 2018. Currently, the Group Executive President, Corporate Strategy at Aditya Birla Group, D. Shivakumar has had a long and illustrious career at PepsiCo Holdings India, Nokia …

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Can IT Solve the Healthcare Information Dilemma?

By Sisir Debnath and Dibya Mishra Information asymmetry is unequal access to information for decision-making parties. This situation occurs frequently in healthcare markets. One possible way out of this conundrum would be to use technology to address informational dilemmas, say Dibya Mishra and Professor Sisir Debnath. Information technology (IT) is reinventing healthcare markets. In India, ventures such as Practo and 2nd.MD inform …

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From Data to Wisdom with Qualitative Research

Professor Russell Belk explains how qualitative research can help us extract more value from big data, algorithms, and analytics. Professor Russell W. Belk, Distinguished Research Professor and Kraft Foods Canada Chair in Marketing, Schulich School of Business, York University

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The Case of the Ailing Airline: Air India’s Turnaround

ISBInsight talked to Professor Vaidya Nathan Krishnamurthy from the Indian School of Business (ISB) about his experience with writing and teaching a case study on Air India. What are key managerial takeaways from the airline’s financial and leadership challenges? Case Summary In the year 2016, after more than a decade of loss-making, Air India posted an operating profit of ₹1.05 billion. Over …

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Are People Managers in India Ready for Change?

Is India ready to embrace a composite workforce with robots and humans, diverse demographic segments, and public-private sector talent sharing? Professor Chandrasekhar Sripada, Executive Director of ISB’s Human Capital and Leadership Initiative (HC&LI), provides his expert views. ISBInsight: If you look at current trends in human capital and technology, what are some takeaways for people managers in this environment? Chandrasekhar Sripada: Almost …

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Build Human Capital or Buy it?

Based on the dissertation research of Amit Chauradia Hiring the right people is critical for companies to reduce employee attrition and enhance returns from human resources. Companies commonly use two broad strategies to hire -- either ‘build’, i.e., recruit novices, or ‘buy’, i.e., hire experienced workers from competitors. Based on his research, ISB Professor Amit Chauradia suggests conditions under which the …

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Enriching Human Capital in the Knowledge Economy

The fast pace of technological innovation and quick changes in customer tastes require today’s organisations to frequently adapt to the ever changing market reality. The more nimble they are, the better their chances to come up tops in hyper-competitive scenarios that are now routine. Firms need the ability to learn about ongoing changes in the industry and the knowledge to …

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How Training Jump-starts Employee Performance

Knowledge firms have long understood that their most valuable asset is their human capital. This is especially true in the context of IT services firms, where the ever-changing technology landscape necessitates large investments in employee training. We have seen the sprawling campuses of Google, Infosys, and Wipro, with dedicated training showpieces. The output of the Indian education system, while producing …

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Lessons for the IT Services Sector

Human capital is the key ingredient that drives the IT services industry. Despite the double-digit growth number, the revenue growth model of IT services firms, historically based on scaling of firm size, is unsustainable in the long run. Given the increasing salaries and living costs in the “IT cities” of India, it is important for firms to find ways to …

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Using Open Source Software for Training of Software Programmers

The phenomenon of Open Source Software (OSS) has been a puzzle for quite some time. People wonder why programmers spend a lot of their time creating open source code without being compensated for their efforts. It is now known that one major reason for this “free” work is that programmers learn valuable new skills. Better skills create better future opportunities, …

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