John Holden, Chief Executive Ofﬁcer of Canara HSBC Oriental Bank of Commerce Life Insurance Co Ltd., speaks with Geetha Krishnan from the Centre for Executive Education at the ISB, on the emerging trends and challenges in the insurance sector and the unique opportunities in the Indian market.
Can you tell us about your organisation?
Our organisation is a marriage of three large banks – Canara Bank, Oriental Bank of Commerce and HSBC, in a joint venture. The objective is to create insurance for approximately ﬁve crore customers of the three combined banks in India. The company was born in 2008. Four years down the road, we are at a transition point. We have transitioned from the start-up mode into the growth mode. We are now No.10 in the marketplace in terms of top line sales. In terms of the growth environment, we are No. 3. There are many interesting stories and complexities in the growth story, but fundamentally we are in a very strong position.