Past Issues : Cover Stories

Emergency Services in Emerging Economies: Challenges and First Steps

BY LAVANYA MARLA, YISONG YUE, KAUSHIK KRISHNAN, RAMAYYA KRISHNAN AND SARANG DEO Centralised emergency medical services (EMS) systems such as the North American 9-1-1 calling service are relatively new to emerging economies. Despite high demand, their growth and effectiveness have been low due to insufficient resources and systemic inefficiencies. Given the unique challenges of the Indian setting, Professor Lavanya Marla and …

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The Twin Advantages of Diversity and Familiarity in Teams

BY ANUBRATA BANERJEE, BASED ON THE WORK OF ZEYNEP AKSIN, SARANG DEO, JONAS ODDUR JONASSON AND KAMALINI RAMDAS. For services that use fluid or changing teams, it is commonly believed that prior familiarity among members helps the team work better. But team members who know each other may not always learn from each other, necessitating team diversity. Professor Sarang Deo and his …

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Emergency Medical Services: Are Drones the Future?

BY JUSTIN J. BOUTILIER Poor access to emergency medical care is a major barrier in the treatment of time-sensitive medical emergencies such as cardiac arrests and motor vehicle accidents. In this article, Justin J. Boutilier of the University of Toronto explores the potential of drone technology to be a transformative innovation for the provision of emergency medical services, despite a host …

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Creating an Integrated Emergency Care Ecosystem

BY UMASHANKAR KOTTURU Umashankar Kotturu, co-founder of CallAmbulance, discusses the importance of taking a comprehensive and collaborative approach to emergency care built on technology, financial preparedness and a human network to create emergency ecosystems that empower victims. In this article, he explains how this outcome-driven model can save lives in the Indian context. India has about 480,000 road accidents of reasonable severity …

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Saving Lives: Emergency Medical Services in India

BY MILIND SOHONI, WITH ANUBRATA BANERJEE By the year 2025, road traffic deaths in India are expected to cross 250,000 annually. Providing timely and high-quality emergency health services is a challenge, given supply-side problems, regulatory and policy issues, and lack of awareness about emergency care in the country. A robust national emergency medical service with an interdisciplinary approach is the need …

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Professionalisation of Family Business: Managing Process and Governance Challenges

As businesses transition from being entrepreneurial to being professional, professionalization assumes great signifi cance. However, there are several challenges in terms of the processes and governance mechanisms. The success of professionalization greatly depends on the leader’s clarity of role and structure of the team to whom the business task is delegated and his/her terms of engagement with the team. The …

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Family Businesses: The Emerging Landscape 1990-2015

From the days of a few business houses controlling the economic and industrial activities of the country, we have come a long way. The liberalization of the economy in 1991 and the ensuing economic reforms saw the sprouting of several standalone family businesses. The Indian family businesses have adapted well to the changing business environment and continue to contribute to …

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Family Wealth Management – a European Perspective

The Swiss economy, very much like the Indian economy is shaped by companies, large MNCs and SMEs, which owe their existence, and often their present strength, to their founding families. Examples are the Rieter and Sulzer families, who laid the foundation for today's large companies by the same names. Further instances of Swiss family entrepreneurship are Novartis (the Sandoz/ Landolt …

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Leading the Journey Towards Happiness and Prosperity, in Families and their Businesses

Family businesses have always played a critical role in the economy and the society, in countries across the world. In India, historically they have played an important role and also led the transformation of the economy since 1991 when economic liberalization was launched systematically. Evolution of standalone family firms as a powerhouse, beyond the family business groups, has added further …

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Clusterpreneurship: Do entrepreneurs create and sustain clusters?

The emergence of start-up activity in the ICT sector has shown an exponential increase after 2010. The trends that stand out explain the emergence of ICT start-ups and the regional concentration of start-ups in this sector. In this article, the authors trace the evolution of ICT start-ups and provide some insights on the sectoral and geographical patterns in the industry, …

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