ISBInsight is the Flagship Research Periodical of the Indian School of Business
The Antara Senior Living project in Dehradun combines community, wellness and healthcare. How is this new category of senior living services gearing up for acceptance and success in India? ISBInsight asked Antara case study author Professor Manpreet Singh Hora for his takeaways.
Read moreHow can family owned businesses navigate the tricky terrain of personal and professional relationships as the organisation grows? ISBInsight talked to Dr Reddy’s case authors, Professor Kavil Ramachandran and Associate Director Dr Nupur Pavan Bang, Thomas Schmidheiny Centre for Family Enterprise, Indian School of Business (ISB), to find out.
Read moreISBInsight talked to Professor Vaidya Nathan Krishnamurthy from the Indian School of Business (ISB) about his experience with writing and teaching a case study on Air India. What are the key managerial takeaways from the airline’s financial and leadership challenges?
Read moreHow can a company integrate its strategy, technology and process to break even and yet offer world-class services to its customers? Set in August 2011, Meru Cabs: A Spectacular Growth Story is a case that documents the design and positioning of an Indian services business in the face of skill shortages and built-in inefficiencies. Caught between the need to improve internal processes and the desire to scale up and expand to other cities, how can Meru steer its growth trajectory?
Read moreWhen decision-making is embroiled in emotion, it is that much more difficult to arrive at a logical conclusion. Rohit Gupta, Strategy Head, Western Business Unit of Ketan Logistics Limited (KLL) and the oldest third generation member of this family business, was torn between living up to family expectations and pursuing his dream of setting up his own entrepreneurial venture. The case, set in 2014, details the humble beginnings of the company, key milestones in its growth journey and KLL’s standing in the industry. It also describes Rohit’s feelings of helplessness and frustration over the slow pace of changes in the internal governance of the business, the company’s stagnant revenue growth and profits, lack of strategic direction and professionalisation issues. Should he stick with the family business out of a sense of loyalty and responsibility or should he follow his own path?
Read moreBased on the case study by Dr. Naga Lakshmi Damaraju, Prafulla Rawal, Bavneet Singh, Himanshu Jain and Magesh Karthik Kamla...
Read moreRishtee Batra, Assistant Professor of Marketing at ISB, and Piyush Kumar, Visiting Professor at ISB, present the dilemma faced by...
Read moreSet in 2013, “Balancing the Power Equation - Suzlon Energy Limited,” is a case that documents the challenges encountered by...
Read moreIn this case study Professor Tonya Boone, Nalin Kant Srivastava and Arohini Narain document the ambitious and revolutionary journey that ITC Hotels undertook to create, execute, and implement the novel concept of ‘Responsible Luxury’. Management’s decision to retrofit eight existing properties and launch ITC Gardenia along LEED guidelines to attain Platinum ratings was fraught with various challenges.
Read moreBased on the case study authored by Raveendra Chittoor and Geetika Shah Set in April 2014, the case describes the...
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