Sarang Deo

Cover Story 5_Sarang Deo
Associate Professor of Operations Management and Executive Director, Max Institute of Healthcare Management at the Indian School of Business.

Emergency Services in Emerging Economies: Challenges and First Steps

BY LAVANYA MARLA, YISONG YUE, KAUSHIK KRISHNAN, RAMAYYA KRISHNAN AND SARANG DEO Centralised emergency medical services (EMS) systems such as the North American 9-1-1 calling service are relatively new to emerging economies. Despite high demand, their growth and effectiveness have been low due to insufficient resources and systemic inefficiencies. Given the unique challenges of the Indian setting, Professor Lavanya Marla and …

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The Twin Advantages of Diversity and Familiarity in Teams

BY ANUBRATA BANERJEE, BASED ON THE WORK OF ZEYNEP AKSIN, SARANG DEO, JONAS ODDUR JONASSON AND KAMALINI RAMDAS. For services that use fluid or changing teams, it is commonly believed that prior familiarity among members helps the team work better. But team members who know each other may not always learn from each other, necessitating team diversity. Professor Sarang Deo and his …

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Using Operations Management to Improve Healthcare Access

The authors present their findings on how best to optimise the placement of point-of-care (POC) devices in health networks in resource-limited countries Introduction A major constraint in tackling diseases with high socioeconomic burden (e.g., Tuberculosis, Malaria, HIV) in many resource-strapped economies is the unavailability of appropriate diagnostic devices that can inform clinical decisions in a timely manner. Existing devices to diagnose these …

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