Ramayya Krishnan

ramayya-krishnan-1
W. W. Cooper and Ruth F. Cooper Professor of Management Science and Information Systems and Dean, Heinz College of Information Systems and Public Policy at Carnegie Mellon University.

Emergency Services in Emerging Economies: Challenges and First Steps

BY LAVANYA MARLA, YISONG YUE, KAUSHIK KRISHNAN, RAMAYYA KRISHNAN AND SARANG DEO Centralised emergency medical services (EMS) systems such as the North American 9-1-1 calling service are relatively new to emerging economies. Despite high demand, their growth and effectiveness have been low due to insufficient resources and systemic inefficiencies. Given the unique challenges of the Indian setting, Professor Lavanya Marla and …

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