Nishtha Langer

Assistant Professor of Business Analytics, Lally School of Management, Rensselaer Polytechnic Institute.

Creating the Next Generation Information Technology Workforce

With the information technology (IT) landscape growing and shifting at a rapid pace, the definition of the IT professionals is also changing. The new generation of IT professionals will need skills and training, beyond the traditional technical or “hard” skills, to be productive and successful in the new information economy, writes Professor Nishtha Langer. The question is how best to …

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Enriching Human Capital in the Knowledge Economy

The fast pace of technological innovation and quick changes in customer tastes require today’s organisations to frequently adapt to the ever changing market reality. The more nimble they are, the better their chances to come up tops in hyper-competitive scenarios that are now routine. Firms need the ability to learn about ongoing changes in the industry and the knowledge to …

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How Training Jump-starts Employee Performance

Knowledge firms have long understood that their most valuable asset is their human capital. This is especially true in the context of IT services firms, where the ever-changing technology landscape necessitates large investments in employee training. We have seen the sprawling campuses of Google, Infosys, and Wipro, with dedicated training showpieces. The output of the Indian education system, while producing …

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Lessons for the IT Services Sector

Human capital is the key ingredient that drives the IT services industry. Despite the double-digit growth number, the revenue growth model of IT services firms, historically based on scaling of firm size, is unsustainable in the long run. Given the increasing salaries and living costs in the “IT cities” of India, it is important for firms to find ways to …

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