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Deepa Mani

Deepa-Mani
Associate Professor of Information Systems and ISB Research Fellow, Executive Director, Srini Raju Centre for IT and the Networked Economy, at the Indian School of Business (ISB).

IT-Led Business Transformation at Reliance Energy

This case study encapsulates the remarkable journey of Reliance Energy, which began after the takeover of Bombay Suburban Electric Supply Ltd (BSES) in 2003 by Reliance Industries Limited. The realisation of the importance of technology led to technology-enabled business transformation initiatives within Reliance Energy, which helped it to move a step ahead of its competitors and created important growth opportunities …

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Technological Innovation in India: Negotiating the Patent Ecosystem

The authors look at India’s progress in technological innovation by analysing patent data, and find that in India, unlike China, foreign entities outstrip domestic players in patents granted. The authors argue that in order for India and other emerging economies to compete effectively in the global patent landscape and become powerful knowledge economies, they must reassess their policies, institutions and …

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Smart City Maturity Model (SCMM)

Deepa Mani, Assistant Professor and Joint Executive Director, and Shankadeep Banerjee, Research Associate at ISB’s Srini Raju Centre for IT and the Networked Economy (SRITNE) have developed a Smart Cities Maturity Model (SCMM) that will help Indian cities to assess where they currently are on their journey to being smart cities and decide how they want to align their strategic …

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A Capability Maturity Index for Global In-House Centres (GICs) in India

Global In-house Centres (GICs) in India deliver significant value to their parent companies. But for these centres to optimise performance and move up the value chain − from cost centres to quality centres to innovation centres – they need to be able to benchmark their performance against their peers and make the right investments at each level of maturity. Professor …

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Case Summary: Sony Music (India)

In an illustrative account of the fast evolving digital music space, Professor Deepa Mani and Geetika Shah, explore the context and evolution of Sony Music (India), in an era of disruptive innovation through widespread technological changes, including the spread of the Internet and increased mobile penetration. By early 2012 the music industry in India had witnessed remarkable changes. With the rapid …

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Smart Governance

Sanjiv Mital, CEO, National Institute of Smart Government (NISG), talks to Deepa Mani, Assistant Professor of Information Systems at the Indian School of Business (ISB) about the critical success factors and challenges for e-governance initiatives. Deepa Mani: Please tell us a little bit about how NISG got started Sanjiv Mital: It all started seven to eight years ago when the government was …

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